Case Studies: IT, Email, Hosting and School Technology Work

Short examples of how Khosen Services improves business email, website reliability, and practical IT operations.

Email Deliverability

From Spam to Inbox in 24 Hours

Problem: Client emails landing in spam; missed invoices.

Fix: Aligned Domain Name System (DNS) records with Sender Policy Framework (SPF), DomainKeys Identified Mail (DKIM), and Domain-based Message Authentication, Reporting and Conformance (DMARC); corrected routing; tested across providers.

Outcome: Inbox placement restored; complaint rate ↓; payments resumed.

Hosting & Management

Website Rescue & Stabilization

Problem: Expired Secure Sockets Layer (SSL), broken updates, no backups.

Fix: Issued Secure Sockets Layer (SSL), restored from snapshot, set backup schedule and monitoring.

Outcome: 99.9% uptime; faster page loads; monthly health reports.

School IT

Computer Lab Refresh

Problem: Outdated systems; printing chaos.

Fix: Reformat, Operating System (OS) clean-up, driver standardisation, shared printing, and teacher training.

Outcome: Smooth classes; reduced downtime; admin can self-manage basics.